Rally Pop · Account & privacy

Data Deletion Instructions

Request deletion of your Rally Club account or personal information.

Last updated: October 28, 2026 · Current process: manual email request

Rally Club currently handles data deletion requests manually. There is no self-service deletion button. To request deletion, email our support team using the instructions below.

How to request deletion

Send an email to support@orvry-apps.com from the email address associated with your Rally Club account, where possible.
Use this subject line: Rally Club Data Deletion Request.
Include enough detail to find the data: your name, account email address, and (if relevant) the club, tournament, team, or player profile involved. Tell us whether you are requesting deletion of your account, a specific profile or record, or all personal information associated with you.
Do not include your password. Do not send payment-card details or sensitive identity documents in the initial email. Support may request additional information if needed to verify the request, and should provide an appropriate channel for any sensitive information.

What happens next

Manual review: Support reviews the request and may contact you to verify your identity or confirm that you are authorized to request deletion for another person, such as a child or participant.
Manual deletion: After verification, the support team manually locates and deletes relevant data where deletion is available and appropriate. Depending on the request and the system, some information may instead need to be corrected, de-identified, or retained for a limited purpose.
Confirmation: Where a reply address is available, support will inform you of the outcome or explain if any information cannot be deleted.

Because this process is manual, deletion is not immediate and processing time may vary. If you do not receive an acknowledgment, you may reply to your original email to follow up.

Information that may be retained

Some records may need to be retained where required by applicable law or where reasonably necessary for security, resolving disputes, preventing fraud, or maintaining essential tournament records. If any information is retained instead of deleted, the operator should explain the applicable reason and retain only what is necessary.

Request template

To: support@orvry-apps.com
Subject: Rally Club Data Deletion Request

Hello Rally Club Support,

I would like to request deletion of the following data associated with Rally Club:

Name: [your name]
Account email: [email used for Rally Club]
Data to delete: [account / player profile / team or club information / other]
Related tournament or profile (if applicable): [details]

Please let me know if you need further information to verify my request and confirm the outcome when the review is complete.

Thank you.

Submitting a request for another participant

If you are a parent, guardian, club administrator, or authorized representative requesting deletion for someone else, explain your relationship or authority in the email. Support may need to verify that you are authorized to make the request before taking action.